December 17th, 2019 Phnom Penh – The Pizza Company held its 9th consecutive Pizza Excellence Award, bringing staff from all 34 stores across Cambodia to The Pizza Company World Bridge Arena, where teams competed in a final round for the 2019 Excellence Award title.
The Pizza Excellence Award was initiated to promote team bonding, form strong company culture, and most importantly, facilitate 100% customer satisfaction. Teams are tested on how well they can follow high standards of operations in all areas including dough making, pizza making, pasta making, appetizers and drinks preparation, and customer service for dining in, take-away, and home delivery.
“At The Pizza Company, we take pride in bringing joy to every one of our customers. This excellence award recognizes the hard work our teams put in each day to deliver the highest customer satisfaction. Over the years, we’ve witnessed the growth of these awards in tandem with the marked growth of our team. We’re very proud of the work everyone has put in to make this happen,” said Virak Tep, General Manager of EFG Cambodia.
Teams of nine, comprised of a restaurant manager, host, cashier, customer service, dough maker, pizza maker, appetizer maker, pasta cook, and delivery man, from seven cities trained for months before the competition. Team members are carefully selected from each restaurant – they must exhibit leadership skills, are a proven key player who excels in standards of operations and demonstrates that they are the best resource for internal promotion when needed.
Results of the competition are:
- The Pizza Excellence Award 2019 – The Pizza Company Phnom Penh Thmey
- Best Dough Maker 2019 – The Pizza Company ATC Siem Reap
- Best Pizza Maker 2019 – The Pizza Company Attwood
- Best Service 2019 – The Pizza Company Steung Meanchey
- Best Delivery 2019 – The Pizza Company Preak Leab
This year’s award was one of the most exciting ones to date, with the teams bringing fresh energy and new skills to the table.