Comprehensive Global Support Systems
Fully optimized equipment is vital to project success and achieving budget goals. RMA’s Global Parts & Service Division delivers service efficiencies and extended life-cycle management. Our proven systems and processes accelerate parts and service delivery to global locations.
RMA provides a unique level of dependability and conscientious follow-up. We set world standards for OEM warranty-covered service and repairs, on-site mobile service capability, timely parts and accessories delivery, and training.
RMA provides 6 core services:
RMA Service and Support Systems
- Worldwide original parts and accessories inventories, distribution systems, and supporting logistics.
- Mobile and project-embedded service systems, mechanical support, technical hotline access, fly-in service personnel, quick-response methodologies to be on-site with support.
- Automotive ex-stock, parts and accessories inventories for rapid deployment to project sites.
- General trading and procurement services for long-term, on-going project support.
- Logistics systems and networks deployed to client locations in time-critical situations.
- Comprehensive engineering and installation services for commercial and industrial building projects and for public utility power substations, including design, supply, installation, testing and commissioning of entire project elements.
- Complete building and facility management that includes maintenance, hard and soft services, security, and all aspects of M&E systems.