RMA is committed to conducting business in a lawful and responsible manner subject to our values of integrity. Each employee is expected to perform their responsibilities with uncompromising honesty, integrity and in accordance with those laws, regulations and the Group’s policies and procedures stated in the Group’s Code of Conduct and Compliance Manual.
In addition to better understanding and adhering to the policies, procedures and values, all employees must participate in a mandatory Code of Conduct and Compliance e-Training. Employees without Group email access are trained offline.
In order to fulfill the commitment, a Group Compliance Office was established and is available to all employees, customers and suppliers via email, post and telephone. A dedicated Group Compliance Manager is responsible for the implementation of the Compliance Program as well as monitoring and managing any compliance issues and internal compliance controls.
In addition, a Speak Up culture is encouraged. When employees, customers or suppliers become aware of any situation that violates or appears to violate laws, regulations, or Group policies, they are encouraged to discuss such matters with the Supervisor and Group Compliance Manager. In a country where anonymous reporting is allowed, reporting via the Group’s Whistleblower Hotline is also available. The Group will not tolerate retaliation to any individual for raising a concern or making a report in good faith. For more compliance-related issues or concerns, the Compliance Office can be reached via the following contact details:
